Oct 17, 2018
Product Owners can learn a lot about getting feedback from users by picking up some UX practices. One of the better ways to do that is with a focused customer interview. In this episode we welcome Jessica Ivins who is a UX designer and educator to talk about some of the better strategies, methods, and questions to use. Interviewing a customer is a great skill for PO's to continue to get better at as it helps keep the focus on the user and the problems that our products help them solve.
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PO Coaching and Consulting - seek taiju
Interaction Design Foundation - How to Conduct User Interviews
Matt Isherwood - Customer Interviews
Jeff Gothelf - Agile Isn’t Supposed To Be UX Hostile