Oct 17, 2018

Product Owners can learn a lot about getting feedback from users by picking up some UX practices. One of the better ways to do that is with a focused customer interview. In this episode we welcome Jessica Ivins who is a UX designer and educator to talk about some of the better strategies, methods, and questions to use.  Interviewing a customer is a great skill for PO's to continue to get better at as it helps keep the focus on the user and the problems that our products help them solve.

Feedback:

twitter - @deliveritcast

email - deliveritcast@gmail.com

Links:

PO Coaching and Consulting - seek taiju

Jessica Ivins @jessicaivins - http://jessicaivins.net/ - https://medium.com/@jessicaivins

Interaction Design Foundation - How to Conduct User Interviews

Interviewing Users How to Uncover Compelling Insights

Matt Isherwood - Customer Interviews

Jeff Gothelf - Agile Isn’t Supposed To Be UX Hostile

Jack Krawczyk - Product Leadership Rules to Live By From My Experience at Pandora